VASUDEVAN ANANTHAKRISHNAN; NITHIN VUNNAM; PRAVEEN KUMAR DORA MALLAREDDI. Agentic OpsBot for 24/7 Production-Support Ticket Resolution. European Journal of Quantum Computing and Intelligent Agents, London, U.K., v. 4, p. 32–68, 2020. Disponível em: https://ejqcia.org/index.php/publication/article/view/19.. Acesso em: 11 jun. 2026.